All business activities have to create value for customers. Shopping malls, department stores or super markets came into existence and later thrived as they used to be the only venue to display produc ...More
EJ Insight2017-07-05
Whether for testing the waters of a new market or introducing new products (or services) in an existing one, pop-up stores have become an unexpected lifeline for the retail sector as well as a boon fo ...More
EJ Insight2017-04-06
It's no fairy tale, but just a love and money story with a happy ending. A week after he placed front-page adverts to announce that he was snapping ties with ex-girlfriend Yvonne Lui, we have news tha ...More
EJ Insight2016-11-23
In many ways, front-page ads in major Hong Kong newspapers are written like corporate announcements, although the content may be much more interesting than usual. The announcement by tycoon Joseph Lau ...More
EJ Insight2016-11-15
Lorraine Lam waits in line for two hours at a luxury Hong Kong mall to buy the same Nutella spread that grocery stores sell for much less. She does it for a friend, so she can get her name on the labe ...More
EJ Insight2016-08-24
There is no such thing as a free lunch because one gets into all sort of problems once it is free. Take the case of Ruby Tuesday, whose free burger promo turned into a public relations disaster during ...More
EJ Insight2016-05-03
May 2014 was probably the best time for Hong Kong tourism. About 380,000 mainlanders flooded the territory for the Golden Week holidays. Shoppers formed long queues at the Louis Vuitton shop in Harbou ...More
EJ Insight2016-04-29
Gucci is threatening legal action against two Hong Kong funeral accessory shops that sell branded paper shoes used in ceremonial burning. The Italian luxury goods company said the Gucci-branded paper ...More
EJ Insight2016-04-28
About 500 investors of Ezubao, a peer-to-peer lending platform, protested at the headquarters of the Central Commission for Discipline Inspection, China's top anti-corruption agency, in Beijing. They ...More
EJ Insight2016-02-03
A leather goods retailer in Admiralty started selling knock-offs of Louis Vuitton and Chanel handbags and other branded products stored in a secret chamber of the shop six months ago. Within a short p ...More
EJ Insight2015-12-18
A Hong Kong traveler to Paris was denied a tax refund amounting to 4,200 euros (US$4,580) after following the instructions of personnel at the Charles De Gaulle Airport. The traveler, surnamed Wong, b ...More
EJ Insight2015-12-04
When US luxury handbag maker Coach Inc. opened its four-story flagship store in the heart of Hong Kong’s Central district, it marked the occasion with a celebrity-studded, champagne-fueled party. Seve ...More
EJ Insight2015-10-28
Louis Vuitton, LVMH Group's luxury fashion and accessories brand, may have to close some of its stores in second-tier Chinese cities amid declining mainland sales. Jean-Jacques Guiony, group chief fin ...More
EJ Insight2015-10-15
If summer is for relaxation and sports, autumn is for shopping and investing. According to the Chinese calendar, autumn is the traditional peak season for consumption – be it purchases of flats, cars ...More
EJ Insight2015-10-02
Just when Louis Vuitton is contracting, we have Lao Feng Xiang (LFX) expanding. Despite the sluggish domestic retail market, which moved the world's largest luxury retailer to question how businesses ...More
EJ Insight2015-08-05
Travel was a long, hard and oftentimes tedious affair in Europe two centuries ago. To make a journey more pleasant, aristocrats would bring along their compact travel cases, in which they would pack t ...More
EJ Insight2015-05-08
